Product Contamination and Recall
From the moment a product has to come off the shelf, whether someone tampered with it, something went wrong, or an inspector says so.
Other policies will not do this
Recall costs can be critical and cover needs to be clear, whether the contamination was accidental, malicious or ordered by an inspection agency.
Response within hours, not days
A rapid, definitive response in the first hours limits the reputational damage; negative coverage travels as fast as social media will carry it.
The whole cost, not just the product
Notifying customers, inspecting, disposing, storing, transporting, lost earnings, business interruption and public relations, covered as standard, not bolted on.
Dedicated limits, plainly written
Up to $15m of cover on policy forms that are simple to read, so the limit is dedicated to this exposure rather than shared with everything else.
Product Contamination and Recall
The cost of a recall is rarely the product. It is the phone calls to every customer, the inspection and disposal, the transport and storage, the production that stops, and the fortnight of coverage that follows.
This policy covers accidental contamination, malicious tampering and product extortion alike, and brings in crisis response consultants who have managed recalls before. At its worst, getting this wrong ends a business, which is the argument for buying it before anything happens.
INSURED EVENTS
- Accidental contamination
- Malicious product tampering
- Product extortion
- Recall, removal, withdrawal or disposal
- Recovery of possession or control of product
- Purposeful destruction of product
PROVIDES COVER FOR
- Crisis consultant and advisory costs
- Recall costs and extra expenses
- Business interruption and gross earnings loss
- Replacement and rehabilitation costs
- Extortion monies
- Retailer and third party recall costs
- Defence costs
AVAILABLE AS EXTENSIONS
- Government recall
- Adverse publicity
- Pre-incident investigation expenses
- Third party loss
Dedicated limits of up to $15m.
WHO IT'S FOR
This policy is suitable for food, drink, personal care, pharmaceutical, medical device, and component manufacturers; own-label suppliers; and anyone whose product ends up in someone else's hands and whose name is on it when it goes wrong.
DOWNLOAD OUR FACTSHEET
What's covered when a product must come off the shelf: recall costs, business interruption, extortion monies, and the crisis response that runs it - in one document you can keep on file.
Contact Samphire
Fill in the form and one of our team members will be in touch to answer your enquiry.
Samphire and Samphire Risk are trading names of Samphire Services Limited which is an appointed representative of Davies MGA Services Limited, a company authorised and regulated by the Financial Conduct Authority under firm reference number 597301 to carry on insurance distribution activities. Samphire Services Limited is registered in England and Wales number 13421262. Registered Office: 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom. Trading Address: Samphire Risk, 34 Lime Street, London, EC3M 7AT.
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